Case Studies

The driving force behind product development at Ex Libris is the Company’s customers, who require solutions and services that address recent changes in technology, library workflows, and research methods. Ex Libris meets these needs by maintaining an open dialog based on deep, lasting customer relationships and by partnering with customers to develop new products and enhance existing offerings. Since its inception, Ex Libris has collaborated with leading institutions and library consortia in the development of each of its solutions. Working with users throughout the product development and testing processes has proved invaluable in building exceptional solutions that respond to evolving needs in the library industry. 

Boston University Makes Digital Resources More Accessible with Alma

Boston University libraries shifted to using Alma for managing their digital collections, which increased efficiency, streamlined workflows, changed organizational structures and allowed them to develop new services.

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The British Library Opens the World for Discovery with Primo

The British Library houses well over 150 million items in over 400 languages, with another three million items added each year. With approximately 400,000 people visiting the library each year and six million searches carried out annually in the online catalogue, discovery and delivery are vitally important to the British Library.

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Summon Web-Scale Discovery Leads to New Efficiencies at Case Western Reserve University

Competing with the user experience of open Web searching is a common theme for libraries, and it was the major goal for the Kelvin Smith Library at Case Western Reserve University. But in implementing the Summon web-scale discovery service, they uncovered something else. They found a way to free up the librarians’ time to play a more active role in the academic life of the university.

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How to preserve and ensure access to the enormous and rapidly growing quantity of research data and born-digital content housed by ETH Zurich presented a huge challenge to the university.

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Thirteen years into the use of its previous integrated library system (ILS), the University of Amsterdam (UvA) came to the realization that its complex structure, with over 20 sites, and its many varied collections could not be managed in a stable fashion by the system. In 2007, UvA decided to adopt a new ILS; the fundamental requirement was for a system that would provide a robust and powerful basis for innovations that the library wished to implement.

The bX scholarly recommender service from Ex Libris is the first service to provide recommendations that point to specific scholarly articles and that are based on actual usage data. Following a successful 30-day trial of bX, the University of Plymouth subscribed to the service in mid-July 2009


The RWTH Aachen University central library serves as the main lending library for several branch libraries in Aachen, and a large number of departmental libraries. As such, it provides access to the information resources required for research, learning, and teaching, including over 1,200,000 printed volumes, approximately 4,000 journals, and an extensive set of high-quality electronic resources. In the mid-2000s, the library’s e-resource collection began to increase markedly.

Data at librarians’ fingertips with Voyager Analyzer at Arthur Lakes Library, ColoradoSchool of Mines

While Voyager has continually helped the library in automating certain operational processes, recent increases in the number of reports required for addressing specific projects necessitated an investigation into alternative reporting tools.

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