Meeting Evolving User Needs and Expectations
Today’s library users seeking scholarly knowledge resources have more options than ever before. This new information landscape requires libraries to meet user expectations for speed, ease of use, and relevance of results in order to once again assume a leadership position in setting discovery and delivery standards. The Primo® system from Ex Libris unlocks library potential by providing users with a universal solution for finding and obtaining the full spectrum of library materials--print, electronic, and digital--regardless of format and location.
A New User Experience: Fun, Fast, and Focused
Drawing on the latest search technologies and Web 2.0 paradigms, the Primo solution goes beyond Web search engines and other Internet services. Libraries leverage their ability to provide access to a multiplicity of physical and electronic information resources from a single point.
Highlights for users:
- Intuitive--Users will begin working with Primo naturally, with no need for training.
- Efficient--Primo is fast, delivering highly relevant results in accordance with institutional or consortial access rights. Deduplication and “FRBRization” of data serve to streamline the discovery process.
- Collaborative--Tagging, rating, and reviews encourage participation and enable users to share knowledge.
- Personalized--Users can save search results, set preferences and alerts, and move library materials into their personal research space within Primo or in third-party products.
- Comprehensive--Users discover and retrieve results from locally held and remote institutional resources. Primo Central enables users to search a centralized, hosted index of scholarly resources from publishers and aggregators with same ease as searching local collections. A mashup of additional services such as abstracts, tables of contents, and book jacket images provides users with a complete view of any item.
- Use everywhere--Primo search functionality can be easily integrated into institutional portals, course-management systems, and other third-party software.
- Satisfying--Up-to-date availability information and media-appropriate delivery options provide a delivery process superior to that offered by conventional search engines.
Building on Library Assets and Applications
Primo integrates with existing library environments and can be used with a range of back-end software products--from Ex Libris and other library system vendors--including integrated library systems (ILS), digital repositories, and searchable remote sources. By separating the user interface and the back-end system infrastructure, Primo optimizes discovery and delivery across all institutional resources--providing libraries with a solution that leverages existing library applications and minimizes total cost of ownership.
Highlights for libraries:
- End-to-end solution--Primo harvests data from library-controlled resources, enriches it with information obtained from various sources, enables users to find the information they need and, ultimately, to get it.
- Flexible--Primo’s open architecture enables institutions to continue working with existing back-office applications and to add or replace systems while maintaining a consistent user experience.
- Interoperable--Primo supports industry interoperability standards such as the Open Archives Initiative Protocol for Metadata Harvesting (OAI-PMH), OpenURL, RSS, the Search/Retrieve via URL (SRU) and Search Retrieve Web Service (SRW) protocols, and Z39.50.
- Easy to maintain--Graphical management interfaces and quick reporting capabilities facilitate Primo management and configuration, handled through point-and-click Web pages. A wide range of statistical reports enable library managers to obtain a complete view of user activity.
- Full consortial support--From complete centralized control to total independence, a range of consortial configurations allows each member library to select its own settings for search options, user interface, calculation of item availability, and delivery options.
- Accessible--Primo meets international accessibility standards required by leading academic institutions worldwide, allowing all users to enjoy the richness of institutional collections.
- Librarian-driven design--Designed from the ground up in collaboration with development partners, the flexible, open Primo system can be easily configured by library staff using built-in Web services--with no need to rely on IT staff.
- Scalable--Ex Libris products run in many of the largest and most complex libraries and library consortia in the world. Primo is designed and built to meet the needs of these institutions as well as smaller libraries and research centers.
To find out more about Primo for your library, please contact your local Ex Libris office or distributor.
UX: The 5 Core Principles for Designing Discovery Services
Delivering the experience that user expect
Products in this solution