The driving force behind product development at Ex Libris is the Company’s customers, who require solutions and services that address recent changes in technology, library workflows, and research methods. Ex Libris meets these needs by maintaining an open dialog based on deep, lasting customer relationships and by partnering with customers to develop new products and enhance existing offerings. Since its inception, Ex Libris has collaborated with leading institutions and library consortia in the development of each of its solutions. Working with users throughout the product development and testing processes has proved invaluable in building exceptional solutions that respond to evolving needs in the library industry.